It starts looking at our issues as opportunities for change rather than agents of destruction. Having a ‘change in mindset’ is more than just a change in outcome; it’s a transformation of the entire system of doing things, from design to implementation. However, this transformation is much simpler than we give it credit for: it’s simply living our values and redeveloping our businesses and other institutions into tools for improvement rather than agents of destruction.
We have to start somewhere; why not with how we view the world?